Responding to Police in Health Service Settings: Know Your Rights, Protect Your Clients
publication design by Brittany Garuk for Pivot Legal Society (2026)Responding to Police in Health Service Settings: Know Your Rights, Protect Your Clients is a practical resource for health service providers in British Columbia seeking to reduce police interference in healthcare settings and in the lives of their clients.
This resource is available digitally, and as a printed booklet. You can access the full report on Pivot’s blog post, which also provides more background info about the project.
some pages from the print version of the booklet
Design Process
I worked with the author, and with Pivot’s Communications & Digital Engagement Manager to create this booklet with a quick turnaround time. We decided to use a minimal colour pallete and aimed for a final product that is visually engaging without distracting from the substance of the report. We wanted the design to appeal to a broad audience, primarily healthcare workers, although the resource contains useful information for anyone in BC.
Vision
We wanted the design to balance professionalism with Pivot’s mission & values, to create an effective resource that communicates the important legal information and situates itself in our current reality.
This resource was created because there was a demand for it already. Healthcare workers had been reaching out to Pivot seeking this info about their rights, and how to protect their clients when police enter healthcare settings.
Format & Interactivity
The digital and print versions are formatted slightly different from each other because we wanted to ensure that people can easily access each external resource referenced in the booklet. The digital version could simply use hyperlinks, and we used a QR code for the print version which goes to a webpage hosted by Pivot that contains each individual resource link.
Typography
Other than the importance of an easy-to-read text, the only other requirement for the typeface(s), was that they needed to have all the characters in the Indigenous spelling of Musqueam, Squamish, and Tsleil-Waututh as those Coast Salish nations are named in the report.
The small size and page count of the print resource were also major factors when choosing typefaces for this project.
